Lead Investigator
City & Guilds Lead Investigator
Root Cause Analysis, Incident / Accident Lead Investigator
• Unit 21, Respond and investigate incidents in the rail industry
• Unit 22,Conduct investigative interviews in the rail industry
Who is it for?
This is for those who currently undertake Incident / Accident investigation. This course is ideal to brush up on your existing skills and have them enhanced, by having a deeper understanding of error and violation using the culpability model and the use of Acci'maps. This course also covers the verification of other investigations and driver incident profiling.
What is covered?
• Gathering relevant evidence
• Planning and conducting an enhanced interview with timelines
• Using "Accimaps" tree of cause and root cause tools
• Understanding of human factors error and violation
• Understanding of immediate, basic and underlying causes
• Making and tracking SMART recommendations
• Report writing
• Verifying other incidents and profiling them
• Driver incident profiling
What is involved?
Enrolment on a training course covering:
• Investigations into actual events
• Candidates are encouraged to bring with them current investigations
• Underpinning knowledge check
• Writing up investigations
Course duration:
Four days
Accredited Course (City & Guilds) £950.00 per candidate (exc VAT)
Non Accredited Course £1000.00 per day (maximum of eight candidates per course)
(exc VAT) – Candidates would be awarded with a ASSESSTECH certificate of competence.
Root Cause Analysis
Root cause analysis (RCA) is a class of problem solving methods aimed at identifying the root causes of problems or events. The practice of RCA is predicated on the belief that problems are best solved by attempting to address, correct or eliminate root causes, as opposed to merely addressing the immediately obvious symptoms. By directing corrective measures at root causes, it is more probable that problem recurrence will be prevented. However, it is recognized that complete prevention of recurrence by one corrective action is not always possible. Conversely, there may be several effective measures (methods) that address the root cause of a problem. Thus, RCA is often considered to be an iterative process, and is frequently viewed as a tool of continuous improvement. RCA is typically used as a reactive method of identifying cause, revealing problems and then solving them. Insights in RCA can also make it a pro-active method. In that event RCA can be used to forecast or predict probable events even before they occur.